COVID 19 Response

 

Product Lead Times


R H Peterson Co (RHP) is coping with the continuing challenges presented by the COVID 19 pandemic. As California tightens COVID 19 procedures, along with a qualified labor shortage and material supply backlog have both become larger problems; and the demand continue to greater than ever before.

Please know that we respect and appreciate the position you face with product delays and are doing everything in our power to maintain reasonable lead times for shipping orders. RH Peterson’s Factory is running 20 hours a day, six days a week, and has been operating on Sundays for months to meet demand.

In an effort to be as transparent as possible, below for your reference and planning we are posting regular updates of our estimated lead times which are currently as follows:

We recommend contacting us to confirm stock before ordering.

While these estimates represent our best estimates as of today, orders may vary depending on product configuration or other variables.


Current estimated lead times for products not in stock are:

Vented Log Sets

G4  10 weeks

G45 10 weeks with the exception of the 24” natural gas models 

G46 10-12 weeks 

G52 1-2 weeks

G31 1-2 weeks (LP models expect 10 weeks)

Vent Free Log Sets

1-2 weeks

All other specialty burners, including Outdoor Stainless Steel, Glass, See-thru and Epic are 8 weeks.

Please remember that with such a large offering of sizes and options the above is an estimate. We recommend contacting us to confirm stock before ordering.


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